{"id":12061,"date":"2018-07-20T12:38:28","date_gmt":"2018-07-20T12:38:28","guid":{"rendered":"https:\/\/wordpress.savviihq.com\/transmettre-une-demande-de-service\/"},"modified":"2025-08-04T16:36:25","modified_gmt":"2025-08-04T14:36:25","slug":"transmettre-une-demande-de-service","status":"publish","type":"page","link":"https:\/\/stoves.eu\/fr\/service-clients\/transmettre-une-demande-de-service\/","title":{"rendered":"Transmettre une demande de service"},"content":{"rendered":"<div id=\"pl-12061\"  class=\"panel-layout\" ><div id=\"pg-12061-0\"  class=\"panel-grid panel-has-style\" ><div class=\"panel-row-style panel-row-style-for-12061-0\" ><div id=\"pgc-12061-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-12061-0-0-0\" class=\"so-panel widget widget_sow-headline panel-first-child\" data-index=\"0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-headline so-widget-sow-headline-default-3850f8837c93-12061\"\n\t\t\t\n\t\t><div class=\"sow-headline-container \">\n\t\t\t\t\t\t\t<h2 class=\"sow-headline\">\n\t\t\t\t\t\tStoves vous offre deux ans de certitude !\t\t\t\t\t\t<\/h2>\n\t\t\t\t\t\t<\/div>\n<\/div><\/div><div id=\"panel-12061-0-0-1\" class=\"so-panel widget widget_sow-editor\" data-index=\"1\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<p>Stoves fabrique des pianos de cuisson de haute qualit\u00e9. C'est pourquoi vous recevez, pendant les deux premi\u00e8res ann\u00e9es, une garantie totale sur les pi\u00e8ces, les frais de d\u00e9placement et la main d'\u0153uvre et une garantie totale sur toutes les pi\u00e8ces de la troisi\u00e8me \u00e0 la cinqui\u00e8me ann\u00e9e.<\/p>\n<\/div>\n<\/div><\/div><div id=\"panel-12061-0-0-2\" class=\"so-panel widget widget_sow-headline\" data-index=\"2\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-headline so-widget-sow-headline-default-159cb3cadf45-12061\"\n\t\t\t\n\t\t><div class=\"sow-headline-container \">\n\t\t\t\t\t\t\t<h3 class=\"sow-headline\">\n\t\t\t\t\t\t<b>Que faire en cas de panne ou de dysfonctionnement ?<\/b>\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t<\/div>\n<\/div><\/div><div id=\"panel-12061-0-0-3\" class=\"so-panel widget widget_sow-editor\" data-index=\"3\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<p>1. V\u00e9rifiez que le piano de cuisson est raccord\u00e9 correctement. Vous pouvez obtenir les sch\u00e9mas de raccordement corrects sur notre site Web sous l'onglet \u201cSch\u00e9mas de raccordement\u201d (page Service clients).<br \/>\n2. Lisez attentivement le mode d'emploi pour vous assurer d'avoir allum\u00e9 correctement votre piano. Vous trouverez la version int\u00e9grale et abr\u00e9g\u00e9e des modes d'emploi sous l'onglet \u201cModes d'emploi\u201d (page Service clients).<br \/>\n3. Vous avez proc\u00e9d\u00e9 au contr\u00f4le comme indiqu\u00e9 ci-dessus, mais le probl\u00e8me n'est pas r\u00e9solu ? Stoves se tient \u00e0 votre disposition pour vous aider en cas de pannes ou pour traiter et r\u00e9soudre une r\u00e9clamation \u00e9ventuelle. Vous pouvez \u00e9galement nous contacter directement pour vos  demandes d'assistance technique. Sur cette page, vous pouvez directement signaler une panne ou poser vos questions \u00e9ventuelles.<br \/>\n4. E-mail service pour la FRANCE: stoves@sfg.fr<br \/>\n   T\u00e9l.nr. service: +33 (0) 4 88785959<\/p>\n<\/div>\n<\/div><\/div><div id=\"panel-12061-0-0-4\" class=\"so-panel widget widget_sow-headline\" data-index=\"4\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-headline so-widget-sow-headline-default-159cb3cadf45-12061\"\n\t\t\t\n\t\t><div class=\"sow-headline-container \">\n\t\t\t\t\t\t\t<h3 class=\"sow-headline\">\n\t\t\t\t\t\t<b>Formulaire de plainte (\u00e0 utiliser uniquement pour les demandes de service aux Pays-Bas !)<\/b>\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t<\/div>\n<\/div><\/div><div id=\"panel-12061-0-0-5\" class=\"widget_text so-panel widget widget_custom_html panel-last-child\" data-index=\"5\" ><div class=\"textwidget custom-html-widget\"><iframe src=\"https:\/\/app.insezo.com\/iframe?bt=bsnl&ex=stoves\" width=\"1000px\" height=\"1200px\" scrolling=\"auto\" frameborder=\"0\"><\/iframe><\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Stoves fabrique des pianos de cuisson de haute qualit\u00e9. C&rsquo;est pourquoi vous recevez, pendant les deux premi\u00e8res ann\u00e9es, une garantie totale sur les pi\u00e8ces, les frais de d\u00e9placement et la main d&rsquo;\u0153uvre et une garantie totale sur toutes les pi\u00e8ces de la troisi\u00e8me \u00e0 la cinqui\u00e8me ann\u00e9e. 1. V\u00e9rifiez que le piano de cuisson est [&hellip;]<\/p>\n","protected":false},"author":17,"featured_media":0,"parent":13308,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-12061","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Transmettre une demande de service | Stoves<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/stoves.eu\/fr\/service-clients\/transmettre-une-demande-de-service\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Transmettre une demande de service | Stoves\" \/>\n<meta property=\"og:description\" content=\"Stoves fabrique des pianos de cuisson de haute qualit\u00e9. 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